Savra Support Desk
Have a question or need assistance with your order? We are here to help you.
Frequently Asked Questions
How can I track my order?
You can track your order status by entering your Order ID on our Track Order page, or by clicking the tracking link sent via email and WhatsApp once your order is dispatched.
What is your return and exchange policy?
We offer a 14-day hassle-free return and exchange window. Simply contact our support team or WhatsApp us to initiate a reverse pickup. Items must be unwashed and have original tags intact.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) across India for all pin codes, along with secure online payments via Razorpay (UPI, Cards, and Net Banking).
How do I choose the correct size?
Please refer to our Size Guide available on each product page. Our kurtis are tailored according to standard Indian sizes, but we recommend measuring your bust and waist size for the best fit.
Can I change my shipping address after placing the order?
Address changes can be requested within 2 hours of placing the order. Please message us on WhatsApp (+91 98765 43210) with your Order ID to request an update.
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